This blog is dedicated to 'quality'. I plan to include reviews, articles, views, news, jobs, etc. on quality. I’m part of the ASQ Influential Voices program. While I receive an honorarium from ASQ for my commitment, the thoughts and opinions expressed on my blog are my own.
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Saturday, March 5, 2016
Features are promised. Quality is delivered!
While teaching or talking about quality I often get dragged into a debate that high end features come with a cost and can’t be delivered at a low price point. Hence quality doesn’t come cheap. Examples cited include smartphones and cars. The argument is simple – you can’t get high end features at low prices.
I have never seen why this argument means quality cannot come at a low price point. I can and do agree to the argument that high end features do not come a low price points early in their life cycle. But why extend the argument to quality.